Manage IP Phone Settings

Overview

After setting up an IP phone via Auto Provisioning, you can manage advanced phone settings directly through the extension configuration. This includes audio codecs, ringtones, VLAN, LDAP directory, and other preferences.

Prerequisites

• Administrator access to the Virtual-Call portal
• An IP phone assigned via Auto Provisioning

Accessing Phone Settings

1. Navigate to Extensions & Trunk > Extension.
2. Click Edit on the desired extension.

3. Select the Phone tab.

   

General Settings

In the General section you can see manufacturer, model, MAC address, and the assigned template. Use the Disassociate Phone button to remove the assignment.

Preferences

Under Preferences, configure basic phone settings:

Additional options:

Audio Codecs

In the Codecs section, define which audio codecs the phone uses. The order determines priority during codec negotiation.

Ringtone

Assign a custom ringtone to the phone:

VLAN Settings

If your network uses VLANs, configure the VLAN ID and priority for the phone here:

LDAP Directory

Connect the phone to an LDAP directory so contacts can be searched directly on the phone display:

Best Practices

• Configure codecs consistently across all phones in the organization.
• Use VLAN to separate voice and data traffic for better call quality.
• Enable LDAP so employees can use the company directory directly on their phone.