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Contacts & Directory

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Overview: The Linkus directory brings all your contacts together in one place - from company colleagues to personal contacts and your phone contacts. Organize your communication efficiently and quickly access all important connections.

Directory Overview

Contact Categories

CategoryDescriptionSynchronization
ExtensionsAll colleagues and internal numbers in your companyAutomatically via server
Phone ContactsYour native smartphone contactsLocal on your device
Personal ContactsYour private contacts, visible only to youAcross all Linkus clients
Company ContactsShared company contacts for all employeesVia server for all authorized users
FavoritesFrequently contacted people for quick accessAcross all Linkus clients

Accessing the Directory

  1. Open Directory
    Tap "Directory" in the bottom navigation bar.
  2. Select Category
    Choose the desired contact category from the top-left dropdown.
  3. Browse Contacts
    Use the search function or scroll through the list.

Managing Personal Contacts

Adding a New Personal Contact

Note: Personal contacts are synchronized across all your Linkus UC clients and are visible only to you.

Method 1: Add Manually

  1. Create New Contact
    Go to Directory → Contacts and tap the plus symbol (+) in the top-right corner.
  2. Enter Contact Information
    Fill in the contact details:
    • First name and last name
    • Phone numbers (home, business, mobile)
    • Email address
    • Company and position
  3. Add to Personal Contacts
    In the "Add to" section, select "Personal Contacts".
  4. Add Remark (optional)
    In the "Remark" field, add a short description about the contact.
  5. Save Contact
    Tap the save icon in the top-right corner.

Method 2: Add from Company Contacts

  1. Go to Directory → Contacts
  2. Select "Company Contacts" or the corresponding phonebook from the top-left
  3. Tap the desired company contact
  4. Tap "Add to Personal Contacts"

Method 3: Add from Phone Contacts

Prerequisite: You must have granted Linkus permission to access your phone contacts.
  1. Go to Directory → Phone
  2. Tap the desired contact
  3. Tap "Add to Contacts"
  4. Edit the contact information as needed
  5. Select "Personal Contacts" in the "Add to" section
  6. Save the contact

Method 4: Add from Call History

  1. Go to Calls → Call Logs
  2. Tap the info icon (i) next to the desired entry
  3. Tap the plus symbol (+)
  4. Select "Add to Contacts"
  5. Choose between "New Contact" or "Add to Existing Contact"

Editing and Deleting Personal Contacts

Edit Contact

  1. Go to Directory → Contacts
  2. Select "Personal Contacts" from the top-left
  3. Tap the desired contact
  4. Tap the edit icon in the top-right corner
  5. Make the desired changes
  6. Save the changes

Delete Contact

  1. Open the contact for editing
  2. Scroll down and tap "Delete"
  3. Confirm the deletion in the pop-up window

Managing Company Contacts

Prerequisite: Your system administrator must have granted you permission to manage company contacts or specific phonebooks.

Adding Company Contact

Note: Company contacts are synchronized across all Linkus UC clients and the server, and shared with other authorized colleagues.

Add Manually

  1. Create New Company Contact
    Go to Directory → Contacts and tap the plus symbol (+).
  2. Enter Contact Information
    Fill in all relevant fields.
  3. Add to Company Contacts
    In the "Add to" section, select "Company Contacts" and then the desired phonebook.
  4. Save
    Tap the save icon in the top-right corner.

Add from Personal Contacts

  1. Select a personal contact
  2. Tap "Add to Company Contacts"
  3. Select the phonebook where the contact should be stored

Editing and Deleting Company Contacts

Edit Company Contact

  1. Go to Directory → Contacts
  2. Select "Company Contacts" or the corresponding phonebook
  3. Tap the desired contact
  4. Tap the edit icon in the top-right corner
  5. Make changes and save

Delete Company Contact

  1. Open the company contact for editing
  2. Tap "Delete" at the bottom
  3. Confirm the deletion

Favorite Contacts

Requirements:

  • Linkus iOS Client version 5.4.4 or later
  • Linkus Android Client version 5.4.9 or later

Mark Contact as Favorite

Method 1: Via Contact Details

  1. Open Contact
    Go to Directory → Contacts and tap the desired contact.
  2. Mark as Favorite
    On the contact details page, tap the star icon next to the contact name.
  3. Confirmation
    The contact is marked as favorite and appears in the favorites list.

Method 2: Directly from List

  1. Find the desired contact in the list
  2. Tap the star icon to the right of the contact
  3. The contact is immediately added to favorites

Remove Favorite Contact

  1. Go to Directory → Contacts
  2. Select "Favorite Contacts" from the top-left
  3. Tap the desired contact
  4. Tap the filled star icon next to the contact name
  5. The contact is removed from the favorites list

Searching and Filtering Contacts

Search Functions

Search AreaFunctionsTips
Global SearchSearches all contact categories simultaneouslyUse partial names or numbers
Category SearchSearches only in the selected categoryMore efficient with large contact lists
Alphabetical NavigationJump directly to letter groupsQuick access with long lists

Sorting Contacts

  • By Name: Alphabetical sorting (default)
  • By Company: Grouping by companies
  • By Frequency: Most contacted people first
  • By Date: Recently added contacts first

Contact Integration

Grant Permission for Phone Contacts

  1. Open the Linkus app
  2. Go to Directory → Phone
  3. Grant permission to access contacts when prompted
  4. Your phone contacts will now be displayed in Linkus

Contact Synchronization

Contact TypeSynchronizationAvailability
Personal ContactsAll Linkus clients (Web, Desktop, Mobile)Visible only to you
Company ContactsServer + all authorized clientsVisible to authorized colleagues
FavoritesAll your Linkus clientsVisible only to you
Phone ContactsOnly local on deviceVisible only in mobile app

🔧 Troubleshooting

Problem: Phone contacts not showing

  • Check if Linkus has permission to access contacts
  • Go to phone Settings → Apps → Linkus → Permissions
  • Enable contacts permission
  • Restart Linkus

Problem: Personal contacts not syncing

  • Check your internet connection
  • Log out and log back in
  • Verify you're logged in with the same account on all devices
  • Contact your administrator for persistent issues

Problem: Cannot edit company contacts

  • Check if you have the necessary permissions
  • Contact your system administrator
  • Make sure you've selected the correct phonebook

Problem: Favorites not saving

  • Ensure you're using the minimum app version
  • Check your internet connection
  • Try restarting the app
  • Update the app to the latest version

✅ Best Practices

Organization

  • Use meaningful names and add remarks
  • Mark frequently contacted people as favorites
  • Keep your contact information current and complete
  • Use different phonebooks for different categories

Efficiency

  • Use the search function for quick access
  • Organize your favorites by priority
  • Regularly maintain your contact lists
  • Remove contacts that are no longer needed

Security & Privacy

  • Share only necessary information in company contacts
  • Regularly review your permissions
  • Be mindful of which contacts you add to company contacts
  • Use personal contacts for private information

Collaboration

  • Coordinate with colleagues when maintaining company contacts
  • Use consistent naming conventions
  • Keep important company contacts up to date
  • Use remark fields for additional information
🎉 Perfect! You've learned how to optimally use the Linkus directory. With proper organization of your contacts, your business communication will become even more efficient.

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