Managing Call Logs, Voicemails, and Recordings in the Linkus Web Client

Overview

The Linkus Web Client provides you with access to your call history, voicemails, and recordings directly in the browser. Use this to review past calls or retrieve recorded conversations without installing software.

Prerequisites

• Call recording must be enabled for your extension to see recordings (if applicable).

Step-by-Step Configuration

Call logs

1. Open Call History in the Linkus Web Client.
2. Filter by missed, incoming, or outgoing calls.
3. Click an entry to see details or call back.

Voicemails

1. Open the Voicemail module.
2. Play, download, or delete messages directly in the browser.

Recordings

1. Open Call History and select a recorded call.
2. Click Play or Download.

Examples

Example: An employee without the desktop app installed reviews yesterday's call recordings directly from the browser during a client meeting.

Common Issues & Troubleshooting

• Symptom: Recording will not download.
  Cause: Browser pop-up or download blocker.
  Solution: Allow downloads for the Linkus Web Client domain.

Best Practices

• Use the Web Client for quick lookups when away from your primary device.