Sending and Receiving Faxes in the Linkus Web Client

Overview

The Linkus Web Client allows you to send and receive faxes from any browser, without installing any software. Use this when you need quick access to fax functionality from a shared computer or when working remotely.

Prerequisites

• A fax-enabled extension must be assigned to your account by your administrator.
• Access to the Linkus Web Client with a supported browser.

Step-by-Step Configuration

Sending a fax

1. Log in to the Linkus Web Client.
2. Open the Fax module from the left menu.
3. Click New Fax.
4. Enter the recipient's fax number and attach the document (PDF, DOC, or image).
5. Optionally add a cover page.
6. Click Send.

Receiving a fax

1. Incoming faxes appear under Fax > Inbox.
2. Click an entry to preview it in the browser.
3. Use Download to save it as a PDF.

Examples

Example: An employee working from home receives an urgent fax and forwards it by email directly from the browser, without requiring the desktop application.

Common Issues & Troubleshooting

• Symptom: The fax module is not visible.
  Cause: Your extension is not fax-enabled.
  Solution: Ask your administrator to enable fax for your extension.
• Symptom: Preview does not load.
  Cause: Browser pop-up blocker or unsupported browser.
  Solution: Allow pop-ups for the Linkus Web Client domain or use a supported browser.

Best Practices

• Use the Web Client for occasional fax use; the Desktop Client is better suited for frequent, high-volume faxing.